Poor customer service

Everyone has experienced poor customer service. Sprints customer service used to be so bad, customers were jumping ship. Home Depot's customer service was so bad a few years ago that the new CEO took out a full page ad in the paper apologizing and promising better.
I'm willing to give almost every company a 2nd chance though. I mean, you never know what kind of day that particular CSR might be having.

I don't shop at HH Gregg because I don't feel like I should have to work so hard to spend my $ there. I don't like Meijer because they never have enough registers open. I don't want to wait 15 minutes just to get to the cashier. I especially don't like people who can't do their jobs. You know, mechanics who don't know what the heck they're talking about. Geek Squad people who can't answer your question so they make something up. Grrrr.

Or...you knew I had something specific in mind, right?
We decided to refi our house recently. It's just silly not to. We're going to go through our current mortgage holder because we've been happy with them. Till today. Now, I realize that these folks are probably pretty busy but when you're dealing with that much money, that isn't yours, you better pay attention. The mortgage dude sent me all the paper work this morning and it wasn't really what we talked about. So I emailed him and said I didn't want to go this route so we were going to have to talk about it again. He emailed me back and said "thanks for the feedback but this is the way should go", blah blah blah. When I called him on it and sent him the text of our original conversation, his reply was, "oh right, now I remember..." What!?! Dude, you better turn the charm on now because at the moment I'm totally pissed off at you.

He kind of reminded me of the fellow that told me several years ago, "why don't you have your husband give me a call and I'll discuss with him." No lie! Yeah, they lost our business promptly!

That's my current rant.

Today we have BIG storms/hail/tornadoes and Sunday it's supposed to snow. Wacky. I'm looking forward to staying home Sunday :-) We've decided to start watching '24'. Yes, I know it's not on anymore. But you can watch the whole series on Netflix. We never saw 24 but everybody says it's so great so we're going to watch a few episodes Sunday.